Unified Messaging (UM) – what is it?

• “Converged” email, voice, and fax messaging

  • email, voice and fax messages accessed from PC or telephone

• Text-to-speech module can read email over the phone

• Fax server allows centralized fax management

  • view, print, or forward via email client

• Browser-based personal administration

  • allows users to make their own customizations